Returns & Exchanges

At Baum-kuchen, we want you to be completely satisfied with your home and lifestyle selections. If an item doesn't meet your expectations, we offer a 30-day return window for most unused and original-packaged products.

Return Process

• 1.
  Initiate Your Request

  Contact our support team with your order number and the reason for your return to receive a Return Authorization number.

• 2.
  Prepare Your Package

  Carefully pack the items in their original packaging, ensuring all tags and protective materials are intact to prevent damage during transit.

• 3.
  Ship the Item

  Affix the provided shipping label to your package and drop it off at any authorized carrier location, keeping a copy of the tracking receipt.

• 4.
  Receive Your Refund

  Once our team inspects the returned goods, we will issue a refund to your original payment method within 5-7 business days.